How can I find out when my item is arriving so I can be at home to accept it?
When your item is dispatched, you will be sent a confirmation email with your unique Tracking Number, then enter your Tracking Number into the courier’s website which we’ll provide for you to track and trace your item.
The courier company will provide a date of arrival however they can’t provide a specific time for the delivery as all depending on the location & traffic in those area. We recommend that somebody is present at home to sign & receive the delivery and assist if necessary.
- Who is innovation Square?
- Do you have 'MONEY BACK GUARANTEE' policy?
- Can I see & find out more on the products before I buy?
- Does your product come with any warranty?
- What is meant by item's availability is on pre-order? Do I pay for the item now or later?
- What is the best way to contact innovation Square?
- What methods of payment do you accept?
- How much is the delivery fee for my item?
- I live within Sydney Metro, can I pick up the item?
- How can I find out when my item is arriving so I can be at home to accept it?
- When I’m buying more than 1 item, will they arrive at the same time?
- What happen if I receive a damaged item?
- How can I have information on your latest products?
- Where can I see your full terms and conditions?