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Frequently Asked Questions

Answer

When your item is dispatched, you will be sent a confirmation email with your unique Tracking Number.

You then can enter your Tracking Number into the courier’s website which we’ll provide you to track and trace your item.
The courier company will provide a date of arrival however they can’t provide a specific time or phone call prior to delivery. We recommend that somebody is present at home to sign & assist with the delivery if necessary.



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